Staff & Management Development Training Courses

Active Listening

A half-day course introducing the concept of active listening
Price Band: A (View Price Bands) : Duration: 3 hours :
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Anger Management

A one day course to assist those who have difficulty controlling their anger of find if difficult to effectively express their emotions
Price Band: A (View Price Bands) : Duration: 6 hours :
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Assertiveness

A one-day course to assist staff in developing their assertiveness
Price Band: B (View Price Bands) : Duration: 6 hours :
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Bullying Awareness

A half day course helping you to recognise and deal with workplace bullying
Price Band: F (View Price Bands) : Duration: 3 hours :
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Business Planning

The 2-day course will help delegates to develop their business plan and improve their knowledge of key buisness skills
Price Band: F (View Price Bands) : Duration: 2 days :
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Change Management

The aim of this 2 day course is to provide the skills and knowledge required to successfully succeed and thrive during change. Delegates will develop case studies relevant to them as illustrations of the general principles of change: the material can apply to any (well-founded) or organisational change.
Price Band: F (View Price Bands) : Duration: 2 days :
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Coaching for Performance

A three-day course for supervisors, managers, team members and mentors, developing skills in coaching to achieve better job performance
Price Band: E (View Price Bands) : Duration: 3 days :
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Communication Skills

To provide all levels of staff with a concise programme leading to a better understanding of practical business communications
Price Band: B (View Price Bands) : Duration: 6 hours :
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Communication Skills

A two-day course to provide all levels of staff with a concise programme leading to a better understanding of practical business communication and team interaction in childcare settings
Price Band: F (View Price Bands) : Duration: 2 days :
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Customer Service in a Care Context

A one-day course relating concepts of customer service to a care context
Price Band: F (View Price Bands) : Duration: 6 hours :
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Dealing with Workplace Conflict

A one day helping you to recognise and understand workplace conflict
Price Band: F (View Price Bands) : Duration: 1 day :
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Effective Deputy Manager

A three-day course for all supervisors or newly promoted assistant and deputy managers focusing on the essential skills for effective management
Price Band: E (View Price Bands) : Duration: 3 days :
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Effective Management Skills

A five-day course to allow managers to explore all management skills and techniques and then apply them
Price Band: F (View Price Bands) : Duration: 5 days :
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Effective Supervision/Appraisal

This half-day course is for all those with responsibility for supervision of others and to assist them in their weekly supervision meetings
Price Band: A (View Price Bands) : Duration: 3 hours :
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Introduction to Presentation Skills

Planning and delivering a simple presentation with appropriate resources to assist other learning
Price Band: F (View Price Bands) : Duration: 6 hours :
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Introduction to Supervision

A one day course for those new to the role of supervisor
Price Band: F (View Price Bands) : Duration: 5 hours :
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Introduction to Training

A one day course providing an introduction to the skills for training others
Price Band: B (View Price Bands) : Duration: 6 hours :
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Leadership and Management

A short course for those in a management role giving an overview of the key skills for effective leadership and management.
Price Band: F (View Price Bands) : Duration: 3 hours :
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Management skills

This course which is spread over five 2 ½ hour sessions, allow managers (both experienced and those new to management) to explore different management skills and techniques and then apply them
Price Band: E (View Price Bands) : Duration: 5x2.5hrs :
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Managing and Living With Change

A one-day course to equip people with the knowledge and skills required to be able to implement change effectively
Price Band: F (View Price Bands) : Duration: 6 hours :
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Managing Change

This one day course will enable delegates to understand the concept of managing change and the reasons why change is necessary. In addition, it will support delegates in how to implement such changes in their setting.
Price Band: F (View Price Bands) : Duration: 6 hours :
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Managing Meetings

This one-day course is designed to develop individuals as effective participants in structured meetings, for anyone who has to lead or attend business meetings
Price Band: F (View Price Bands) : Duration: 6 hours :
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Managing Staff Performance

A full day course covering different performance management techniques.
Price Band: F (View Price Bands) : Duration: 6 hours :
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Motivating and Inspiring others

A half day course giving an insight in how we can motivate and inspire others
Price Band: F (View Price Bands) : Duration: 3hrs :
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Motivational Interviewing

Motivation Interviewing is a highly effective, evidence based and deeply client centred approach aimed at helping people achieve positive behaviour change. It is used in a broad range of areas.
Motivational Interviewing provides a systematic way of helping people to recognise their problems and to do something about them. Additionally there are recognised ‘Stages of Change' through which people progress if they are to change their behaviour or emotional responses. This practical course aims to support participants knowledge and understanding of both the Stages of Change and Motivational Interviewing techniques.
Price Band: A (View Price Bands) : Duration: 2 days :
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Negotiating Skills

This one-day course is aimed primarily at developing the negotiating skills of staff who have had little or no previous formal training in negotiation
Price Band: B (View Price Bands) : Duration: 6 hours :
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Performance Management

A short course giving an overview of different performance management techniques.
Price Band: F (View Price Bands) : Duration: 3 hours :
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Personnel Management

A one-day course for everyone with a management role, but little or no formal training in personnel management
Price Band: B (View Price Bands) : Duration: 6 hours :
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Selection Interviewing

This one-day course is designed to help you recruit the right person without wasting time or money and is aimed at those with little or no previous formal training in selection interviewing
Price Band: F (View Price Bands) : Duration: 6 hours :
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Sickness and Absence Management

A one day course for all thoe with responsibility for managing others to help reduce absences
Price Band: B (View Price Bands) : Duration: 6 hours :
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Stress Management

A two-day course to enable delegates to recognise stress at its early stages and explore what can be done about it
Price Band: D (View Price Bands) : Duration: 2 days :
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Supervision

The course aims to explore the role of the supervisor avoid the pitfalls and problems of leadership the mechanics and dynamics of supervision are adhered to and the use of supervisions and appraisals in this.
Price Band: A (View Price Bands) : Duration: 5 hours :
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Supervision, Appraisals & Safeguarding

A one day course for those who conduct 1:1 appraisals or regular supervision, including supporting those who deal with safeguarding issues
Price Band: F (View Price Bands) : Duration: 6 hours :
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Supervisory Skills

A three-day course on covering essential supervisory skills for all supervisors or newly promoted assistant and deputy managers
Price Band: A (View Price Bands) : Duration: 3 days :
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Team Briefing

A one-day course for managers, supervisors, team leaders and anyone who is required to conduct team briefings
Price Band: A (View Price Bands) : Duration: 6 hours :
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Team Building

A two-day course for managers, supervisors, team leaders and anyone involved in managing effective teams
Price Band: D (View Price Bands) : Duration: 2 days :
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The Effective Team Leader

A one-day course reviewing the skills required to be an effective team leader
Price Band: F (View Price Bands) : Duration: 6 hours :
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The Effective Team Leader

A one-day course reviewing the skills required to be an effective team leader
Price Band: A (View Price Bands) : Duration: 6 hours :
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Time Management

A one-day course for those who would like to be able to take control of their working time
Price Band: B (View Price Bands) : Duration: 6 hours :
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Training Needs Analysis

Training Needs Analysis is designed to help you identify the precise areas where training is required for your organisation's employees. This one-day course has the added benefit of ensuring that training and development initiatives are aligned with organisational goals, objectives and culture; creating training solutions that are specific to the organisation.
Price Band: E (View Price Bands) : Duration: 5 hours :
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